From Intent to In Stock: Volkswagen’s Search Transformation

PHD

Client: Volkswagen

Volkswagen delivered an industry-leading transformation in automotive digital marketing through the strategic deployment of Vehicle Listing Ads (VLA) on Google’s Performance Max platform.

Confronted with the challenge of driving high-value stock enquiries from the online stock locator, we engineered a dynamic, data-rich product feed and implemented AI-powered value-based bidding via proprietary MMP software. This approach enabled granular lead valuation and optimisation, resulting in a 52% increase in stock enquiries and a 77% reduction in cost per lead compared to traditional model search campaigns. Enhanced by close collaboration with Google, the campaign further leveraged real-time vehicle location and availability data and advanced propensity modelling to maximise relevance and efficiency. The initiative not only redefined Volkswagen UK’s paid search strategy but also prompted wider adoption across the Volkswagen Group. The VLA campaign stands as a testament to innovation, technological excellence, and the power of strategic partnership in achieving measurable, award-worthy impact.