Dean has owned and managed agencies for over 18 years. In this time, he has worked on a range of technology projects for companies including Schwarzkopf Professional, 3M, John Lewis, Microsoft, Crimestoppers and Henkel. Now in his role as COO at specialist health and beauty agency, The Pull Agency, he helps bring the worlds of brand and technology together, creating multi-disciplined teams to solve customer problems and build brand love. Although Dean has a broad, journalistic knowledge of emerging technology, he is most passionate about solutions that improve customer experience, applying old school marketing know-how and creative thinking with the latest technologies, or how his agency Pull describe it: 'Magic and Machines'. Dean is also a Microsoft Blogging Champion and represents Pull on the Microsoft Partner Council.